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Feedback, Suggestion And Complaint Form

Complaint Lodgment Channels

Al Baraka Bank (Pakistan) Limited encourages its valued customers to share their feedback, suggestions, and complaints to help enhance our products and services. Complaints can be lodged through the following channels:

  • Phone Banking: +92-21-111-113-442
  • Email:  complaints@albaraka.com.pk
  • Physical Address:  Complaint Resolution Unit (CRU), Al Baraka Bank (Pakistan) Limited, 3rd Floor, Plot No. 11-C, Zamzama Boulevard, Phase V, DHA Karachi, Pakistan
  • Fax: +92-21-35301862
  • Mobile App & Internet Banking
  • Social Media Platforms
  • SBP SUNWAI App:  sunwai.sbp.org.pk
  • Any Al Baraka Branch
  • Branch / ATM Drop Box
  • ATM Hotline

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Most Popular Products

Current Account can be opened in one of the listed currency below with no restriction in the number of withdrawal and deposits.

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Al Baraka Business Plus Account has evolved with time to offer ease, flexibility and a wide range of unmatched free services. This product is specially tailored to match all the daily needs of business class and individual customers.

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Al Baraka Shafqaat Account has been introduced as socially responsible banking services for most valued segments of our society in order for them to make their routine transactions with premium customer support along with healthy return on their investment. Al Baraka is the only full-fledged Islamic bank to offer such account services for the target market mentioned herein. This account comes along with a wide range of free services and benefits.

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Al Baraka Mahana Barkah Account provides regular stream of halaal monthly income for lower and middle group customers with the same convenience and services of a regular savings account.

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* For any urgent queries you may also call our 24/7 contact  +92 (21) 111 113 442.


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