Customer Satisfaction Survey:- Complaint Handling

Dear Valued Customer,

Al Baraka Bank (Pakistan) Limited believes in Fair Treatment of Customers and makes sure that all customer complaints/grievances are resolved with complete transparency and impartiality. In order for us to improve our services and provide our customers complete satisfaction, please complete the below survey.

Most Popular Products

Current Account can be opened in one of the listed currency below with no restriction in the number of withdrawal and deposits.

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Al Baraka Business Plus Account has evolved with time to offer ease, flexibility and a wide range of unmatched free services. This product is specially tailored to match all the daily needs of business class and individual customers.

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Al Baraka Shafqaat Account has been introduced as socially responsible banking services for most valued segments of our society in order for them to make their routine transactions with premium customer support along with healthy return on their investment. Al Baraka is the only full-fledged Islamic bank to offer such account services for the target market mentioned herein. This account comes along with a wide range of free services and benefits.


Al Baraka Mahana Barkah Account provides regular stream of halaal monthly income for lower and middle group customers with the same convenience and services of a regular savings account.


Customer Satisfaction Survey:- Complaint Handling

Please Enter Your Name.
Please Enter Your Email.
Please Enter Your Mobile Number.
Please enter a valid Account Number.
Please Enter Your complete CNIC.
Please Add Date of complaint lodgment.
1 Have you encountered a problem or service issue with the bank in the past 3 months?
2 Have you logged the complaint?
3 What medium was used to logged your complaint?
4 Was it easy to lodge your complaint?
5 Was your complaint handled timely?
6 How would you rate your satisfaction with the way your complaint was handled/ resolved?